Suggestions, Concerns or Complaints About The Program

The department of Physical Therapy takes concerns about the program very seriously. Suggestions, concerns or complaints should be in writing or electronically and addressed to the attention of the Program Chair at:

Department of Physical Therapy Program Chairperson
Howard University
Washington, D.C. 20059

ragreene@howard.eduor DPT@ howard.edu

1.  The Department Chair is responsible for handling suggestions, concerns, or complaints. If it is inappropriate for the Department Chair to handle the issue (e.g., the complaint involves the Department Chair), if will be forwarded to the Associate Dean for Academic Affairs. Complaints should be submitted either in writing, or online using the University's electronic complaint form. 
2. Individuals submitting a complaint or concern should expect to receive a written response resulting from the submission within fourteen (14) days. 
3. Documentation regarding the complaint or concern and any actions taken are maintained in secure electronic format within the department for 5 years. 

Outside of the institution, a complaint can also be filed with: 

Commission on Accreditation in Physical Therapy Education, American Physical Therapy Association, 3030 Potomac Ave. Suite 100 Alexandria, VA 22305-3005

The District of Columbia, Office of the State Superintendent of Education, 1050 First St NE, Washington, DC 20002